Payment of Bills

Payment of Bills
Members can choose from several convenient ways to pay their monthly bills. When making payments, please include the bottom portion of your bill card with a meter reading.
Payment on members electric bill is due on or before the 25th day of each month. A late late fee is added to bills that remain unpaid on the first day of the day of the month following the billing date. Members with billing accounts that reflect any past due balance are subject to disconnection of electric service after proper notification is provided.

The simplest way to avoid disconnection when you have a past due balance is to phone the Billing/Credit department. The Cooperative will always attempt to arrive at some reasonable payment arrangements.

Payments are accepted throughout the month during regular business hours at our front desk or drive-up window located at 17 South Liberty Street, New Concord.

Office Hours		Summer Hours (Memorial Day - Labor Day)
8 A.M. - 5 P.M.	Monday-Friday	7:30 A.M. - 4:30 P.M.	Monday-Friday
8 A.M. - 4 P.M.	Saturday (drive-up only)	8 A.M. - 4 P.M.	Saturday (drive-up only)

Our office also has a night deposit, which may be used 24 hours a day, 365 days a year.

Making payment through the U.S. Postal Service is recommended when using a personal check, cashier's check, or money order. Guernsey-Muskingum provides a self-addressed envelope with your bill each month. Please list your account number on all of your checks and correspondence to assure proper credit.

Members may also choose to have their monthly electric bill payments deducted automatically from their checking or savings account. Contact the Cooperative for details.