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Skip Navigation Links Skip Navigation Links  FAQ

Frequently Asked Questions

What are Guernsey-Muskingum's business hours?

How do I set up a new account?

When will my power be disconnected for non-payment?

How do I get a temporary disconnect service?

How do I stop service?

What is a capital credit?

When do I get my capital credit?

I'm on the priority list because of a medical condition.  Why isn't my power restored instantly?

Where can I find current billing rates?

How can I lower my electric bill?

How can I get help paying my electric bill?

What is a peak alert?

How can I get on budget billing?

Why do my lights blink?

What should I do when I lose power?

What is a co-op?

What is a RCS (Radio-Controlled Switch)?

When will my power be back on after an outage?

What should I do if tree branches are close to the electric lines?

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Serving the majority of rural Guernsey and Muskingum in addition to parts of Tuscarawas, Morgan, Noble, Coshocton, Harrison, Licking, and Perry counties. After Hours Emergency Service: (800) 521-9879 (Ohio Only). A dispatcher is on call 24 hours a day. All content copyright 2012 Guernsey-Muskingum Electric Cooperative Incorporated.